Privacy Policy

CC Talent Platform

Last Updated: 15 January 2026•Effective: 15 January 2026

Summary

Channel Changers Ltd ("we", "us", "our") operates the CC Talent platform. We collect personal data to connect creative talent with brands. You have full control over your data under UK GDPR and EU GDPR, including the right to access, export, correct, and delete your information at any time.

1. Data Controller

The data controller responsible for your personal data is:

Channel Changers Ltd

Registered in England and Wales

Company Number: [Your Company Number]

Email: privacy@channelchangers.app

For any data protection queries, you can contact us at privacy@channelchangers.app

2. Data We Collect

We collect the following categories of personal data:

For Talent Applications

Email address (required)
Preferred display name/alias (required)
Primary specialty and skills (required)
Portfolio and reel URLs (required)
Country of residence (optional)
Years of experience (optional)
Day rate range (optional)
Tools and styles you work with (optional)

For Brand Inquiries

Contact name (required)
Company name (required)
Email address (required)
Phone number (optional)
Project type and brief (required)
Timeline and budget range (optional)

Automatically Collected

Browser type and version
Pages visited and actions taken
Date and time of access
Referral source

We do not collect or store IP addresses in our analytics.

3. Legal Basis for Processing

We process your personal data under the following legal bases (UK GDPR Article 6):

Consent (Article 6(1)(a)): When you submit an application or inquiry, you explicitly consent to our processing of your data for the stated purposes.
Contract (Article 6(1)(b)): Processing necessary to provide our talent matching services when you engage with us.
Legitimate Interests (Article 6(1)(f)): Analytics to improve our platform, fraud prevention, and business development.

4. How We Use Your Data

We use your personal data to:

Process and review talent applications
Create and display talent profiles on our roster
Match brands with suitable talent based on project requirements
Facilitate communication between brands and talent
Process bookings and payments
Send service-related communications (booking confirmations, etc.)
Improve our platform through anonymized analytics
Send marketing communications (only with your explicit consent)

6. Data Retention

We retain your data according to the following schedule:

Data Type	Retention Period
Active talent profiles	Until you request deletion
Approved applications	Duration of profile + 2 years
Rejected applications	6 months, then anonymized
Active inquiries	Until project completion + 2 years
Archived inquiries	2 years, then anonymized
Analytics data	90 days, then deleted
Financial records	7 years (legal requirement)

Automated cleanup runs weekly to enforce these retention periods.

7. Your Rights (UK/EU GDPR)

Under UK GDPR and EU GDPR, you have the following rights:

Right of Access (Article 15)

Request a copy of all personal data we hold about you.

Right to Rectification (Article 16)

Request correction of inaccurate or incomplete data.

Right to Erasure (Article 17)

Request deletion of your personal data ("right to be forgotten").

Right to Data Portability (Article 20)

Receive your data in a machine-readable format (JSON).

Right to Object (Article 21)

Object to processing based on legitimate interests or for direct marketing.

Right to Withdraw Consent

Withdraw consent at any time without affecting prior processing.

How to Exercise Your Rights

Visit our Data Request Portal or email privacy@channelchangers.app. We will respond within 30 days (or 72 hours for urgent requests).

If you're unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

8. Security Measures

We implement appropriate technical and organizational measures to protect your data:

Data encrypted in transit (TLS 1.3) and at rest (AES-256)
Database hosted in EU region with row-level security policies
Access controls limiting data access to authorized personnel
Regular security audits and vulnerability assessments
Automatic soft-deletion and anonymization per retention schedule
Consent audit logging for compliance evidence

9. Cookies & Analytics

We use minimal, privacy-respecting analytics:

Essential cookies: Session management and security (required for the platform to function)
Analytics: We track page views and actions using server-side analytics without third-party trackers

We do not use Google Analytics, Facebook Pixel, or any third-party advertising cookies.

10. Policy Changes

We may update this policy to reflect changes in our practices or legal requirements. When we make material changes:

We will update the "Last Updated" date at the top of this page
For significant changes, we will notify you via email
Continued use of the platform after changes constitutes acceptance

11. Contact Us

For any privacy-related questions or to exercise your rights: